Have you seen the recent ads? Funny, huh. This made me realize that buying a mac comes with high quality customer support for first time users who wants to learn when switching to a mac by contacting them through phone or on-line. Just go to www.apple.com, click Support then below, there is Contact Apple Support, which has a link, "Getting started."
You will find this:
Contact options vary based on your product and its eligibility for support. For faster service, use Express Lane to contact Apple.
Most Apple products come with 90 days of complimentary technical support and a one-year limited warranty. We recommend that you check your coverage before contacting Apple.
If more than 90 days and one-year warranty has expired, click check your coverage link and enter your serial number found in About This Mac on the menubar, and clicking more info.
So, if your coverage has expired, you can still purchase phone technical support from Apple Advisor.
Here's the worldwide customer support contact numbers: http://support.apple.com/kb/HE57.
Or, you could just go to your nearest Apple Store and talk to a Genius. :)
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